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Finups Islamic

Finups BD Privacy Policy

Last Updated: July 4, 2025

  1. Introduction

    At Finups BD ("Finups," "we," "us," or "our"), your privacy matters greatly to us. We genuinely care about safeguarding the personal information you trust us with. This Privacy Policy explains clearly how we collect, use, and protect your data when you visit our website www.finupsbd.com and use our services. By using our platform, you're agreeing to the terms outlined here.

  2. Types of Information Collected

    To provide you with excellent and tailored services, we gather certain types of information:

    • 2.1 Information You Share with Us

      When registering or using our services, you might provide details like your name, contact info, ID documents (such as National ID or Passport), financial statements, employment information, and guarantor details. We use this information strictly to help process your requests and deliver the best service possible.

    • 2.2 Information We Automatically Collect

      We also automatically collect details about your device and how you use our site, such as your IP address, browser type, device type, the pages you visit, and your activity timestamps. This helps us continually improve your experience, enhance security, and maintain our platform's performance.

    • 2.3 Information from Trusted Partners

      Sometimes we might receive additional information about you from third parties like credit bureaus or financial institutions. This helps us provide accurate services, especially for credit scoring, verification, and processing your requests faster.

  3. Why We Collect Information

    We use your data for important reasons:

    • Delivering Our Services: Handling your loan applications, verifying your identity, processing payments, and managing your account effectively.
    • Enhancing Your Experience: Tailoring our recommendations and improving our services based on your feedback and usage patterns.
    • Keeping in Touch: Sending you essential updates, responding quickly to your questions, and occasionally sending you special offers (only if you agree!).
    • Protecting You and Us: Carrying out risk assessments, preventing fraud, and making sure we follow all legal requirements to protect your interests.

  4. About Cookies

    We use cookies and similar tech to make your experience smoother. They help us remember your preferences, understand how you use our site, and show content relevant to you. You can adjust cookie settings in your browser, but keep in mind this may limit some features.

  5. Sharing Your Information

    We may share your information carefully and only when necessary:

    • With Our Partners: Trusted vendors who help us provide verification, hosting, analytics, payments, and marketing services.
    • Financial Institutions: Banks and financial institutions that process your loan applications and offer relevant products.
    • Credit Bureaus and Regulators: To comply with legal obligations and maintain financial transparency.
    • Legal Requirements: If legally required by authorities, to protect our rights or prevent fraud.

  6. Protecting Your Information

    We take your data's security seriously, using encryption, secure storage, controlled access, and regular security checks. However, please remember no system can be entirely foolproof, but we are continually working to keep your information safe.

  7. Retaining Your Data

    We keep your personal data only as long as necessary or required by law. Once no longer needed, we securely delete or anonymize it.

  8. Your Rights

    You have full control over your personal information. You can access, update, or request its deletion at any time. You can also withdraw consent for marketing messages or ask us to limit how we use your data. Simply contact our Data Protection Officer using the details provided below.

  9. International Data Transfers

    Your data might sometimes be stored or processed outside Bangladesh, but we ensure strong safeguards and encryption to keep it secure wherever it goes.

  10. Third-Party Links

    Our site may have links to other websites. We're not responsible for their privacy practices, so please review their policies if you visit them.

  11. Children’s Privacy

    We don't provide services to minors under 18 and do not knowingly collect their information. If we accidentally do, we immediately remove it upon learning.

  12. Updates to This Policy

    We may occasionally update this policy. If we make significant changes, we’ll let you know clearly through our site or directly. Your continued use afterward means you agree to these updates.

  13. Contact Us

    If you have any questions, concerns, or requests about your privacy, we’d love to hear from you:

    Data Protection Officer

    Finups BD

    Email: [email protected]

    Phone: +880 1711 356 235

    Thank you for trusting Finups BD, we're committed to keeping your data safe and providing you with the best service possible.